Video Tape FAQs

Will you transfer copyrighted material?

Most copyrighted material has a copy protection applied. If the copyrighted material does not have a copy protection applied we can transfer it if permission is granted by the copyright owner or if you agree to sign a waiver that you will only be using the DVD we make as a backup of the material you legally own and not for resale or other commercial purposes.

Do you convert PAL tapes?

We can transfer your PAL or SECAM tapes to North American (NTSC) formats on DVD.

Can you repair broken tapes?

Yes, we can repair tapes that have broken cases or torn tape. Repair fees are $25 to repair without transfer. If we repair & transfer the tape the fee is $10. Repairs are not guaranteed.

What types of videotapes can you transfer?

Common types of video tape that we transfer to DVD, Blu-ray disc or external hard-drive include the following: VHS, S-VHS, VHS-C (cassette), 3/4” U-matic tapes, 8mm camcorder, Hi8 camcorder, Digital8, MiniDV, HDV (high-def), DVCAM, DVCPRO, Betamax, BetaCam, and Digital BetaCam. We can also transfer PAL equivalents to the aforementioned list.  Requests for 1/2” Open Reel Video Tapes (aka 1/2 ” open reel video tapes, Helical Scan video tapes, EIAJ or EIAJ-1 video tapes (B&W), EIAJ-2 color tapes, skip field tapes) require a special bid, as the work on this type tape is outsourced to a local St. Lous area specialty transfer house.

Can you transfer high definition camcorder tapes from Canon, Sony, Panasonic, and JVC?

We can transfer high definition content from today’s camcorders to either Blu-ray disc or external Hard-drive or USB jump drives or memory cards.

Can Cintrex transfer tapeless Camcorder hard-drives to DVD?

Yes, we can transfer Camcorder hard-drives to DVD, Blu-ray Disc, or popular data file formats such .mov, .avi, .mp4, and .wmv.   Just send in the camcorder to Cintrex and we will convert the contents to desired digital media format and free up space on the customer’s camcorder..  It is recommended that you insure the Camcorder during UPS shipment using UPS declared value n

How much content from my tapes can fit on DVD or Blu-ray?

DVDs can hold up to 2 hours of playable content or 4.7GB of data. Blu-ray disc can hold up to 9.5  hours of standard definition video, 3.5 hours of high definition video, or 25 GB of data.

Can I combine multiple tapes onto one disc?

Most large transfer companies do not offer this service, but Cintrex does! If you have shorter tapes we will combine as many full tapes onto a single disc as we can. This is a great way to consolidate large collections of tapes as well as save on transfer costs. Click here to see how much content a single disc can hold. (link to FAQ above).

Questions about services or orders? Call us at 800-325-9541